Please keep in mind that refunds are for the cost of the merchandise only and return and/or original shipping charges are not refundable. Because our gorilla costume is very realistic, we have also been able to. Try your shoes on indoors in a carpeted area to avoid making them ineligible for a return.ДЄll orders placed through, eBay, or other third-party marketplace such as Walmart and Target+, should consult the return policy of the relevant site. Our animatronic Gorilla costumes are quite popular and they have been in quite. Wigs, beards, facial hair, or any other artificial hairДЄll shoes must be unmarked (without scuffs), unworn and in new condition.Shoe covers, boot tops, slippers, or other, similar footwear.The following items qualify for a return ONLY if they are in their unopened, original packaging - these items must not have been worn, used or altered in any way: During the Halloween season (September through November), returns may take up to 4 weeks. Returns are typically processed within 2 weeks of receiving the item. Replacement items will be shipped using the same method as the original order. Contact Customer Service within 14 days of the original order date, and we'll do everything we can to ensure you receive the replacement product(s) quickly. If you received an item that is damaged, we'll fix it - fast. We will refund your original order (minus original shipping charge.) You can place a new order to ensure it arrives by your event date. You can pay to reship the order, with an updated address, via the shipping level desired. Your order may be subject to a $15 charge. If your order is sent back to us as undeliverable and you still need your order, we can assist you. An order with Premium or Express shipping may be delayed if only a PO Box is provided. Incorrect Addresses and Return-to-Sender Packages: If an incorrect shipping address is provided, the delivery of the package may be delayed. Note: Returns for seasonal merchandise (e.g., Easter, Halloween, and Christmas) can be returned up to 7 days prior to the holiday. For your protection, we recommend you insure your return shipment.We recommend using a traceable shipping method with delivery confirmation. This Gorilla Halloween Costume for Kids Includes Mask, Gloves, Jumpsuit, and Boot Covers Our Role Play Gorilla Costume Kids.Item(s) must be new, unused and in their original packaging, along with all accessories.Items returned for a refund will incur a 12% restocking fee.

Returns must be postmarked within 15 days of the original order date.The following criteria must be met to be eligible for a refund: During the Halloween season, we accept online returns to our return center postmarked prior to October 24th, 2022.